![]() Patient Engagement (PE) tools come to the rescue for this part of the patient visit. The initial wait to even see the provider can feel excruciating, and it’s the part of the wait over which you have the least control. Once patients are in the exam room, much of the wait anxiety is lifted because they know it’s their turn to be seen. Real-time insurance verification - which allows Zip Clinic staff to verify insurance in less than a minute and collect copays before the visit to improve revenue realization.Ĭoncurrent charting - provides the ability to have multiple people in the same chart at the same time, increasing efficiencies for providers and staff - and reducing post-visit documentation.Īny one of the above features help providers spend more quality time with patients and reduce the total visit time, but together, a system like this makes a dramatic impact on door-to-door time. ![]() In Zip Clinic’s case study, staff pointed out a few other EMR/PM features that let them eliminate bottlenecks, including: ![]() I can complete my average chart in about 45 seconds.” “Now, with the Experity’s prebuilt charts, everything’s on one page. “It used to take me about four or five minutes to complete a single chart,” said Chief Medical Officer, Dr. Overall, RedMed has been able to reach their door-to-door time goal of 45 minutes or less with 86 percent of visits using Experity’s urgent-care-specific system.Īt CRH Healthcare, clinicians liked the ease and speed of the charting system in Experity compared to a less-specialized system. Laughter also noted that the integrated charting options reduce time spent on paperwork by making it easy to provide information to the patient in one document. That is how we’re able to get the patient in and out quickly.” And because it is urgent care-specific, it keeps out extra information that is not pertinent to our care. This ensures that it not only follows your workflow, but also cuts out irrelevant fields, dropdowns, and other noise that urgent care staff run into when using a system built for hospitals.Īs Jade Laughter, LPN at RedMed Urgent Clinic said about Experity’s EMR/PM, “It guides you through what you need to ask so you don’t miss anything. The key to leveraging your EMR/PM to speed up processes is to use one that is specific to urgent care. Identifying the specific issues that your clinic(s) should address to hasten your trajectory.Improving Google ratings so that your reputation attracts more new patients year-round.Improving door-to-door time to see more patients and bump your NPS.You’ll learn through example how to accelerate the growth of your own clinic by using tools to assist with: We’re going to cover three key areas central to business growth and provide real examples of how effectively different tools delivered results. Given the investment required to use such tools, it’s important to see evidence that they really work. ![]() But because unpredictability is at the core of this industry, the most stable way to ensure continued growth is through SaaS tools. As business owners attempt to stabilize through the ups and downs, one thing remains constant: the desire to grow.Ĭlinics have to keep an eye on the future so they can thrive through the ebb and flow of visit volume. Urgent care has been through a lot of changes the last few years - some permanent and some more fluid.
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